Search This Blog

October 5, 2016

Truckload Carrier On-Time Performance


Many years ago, I was privileged to view the ‘war room’ at Joplin, Missouri-based Contract Freighters (CFI). It was a huge space, overlooked by a gallery and inspired, said then President Glenn Brown, by an old World War 2 movie that showed commanding officers peering down at maps of the world as young ladies – likely WRENs – pushed models of fleets of ships and squadrons of aircraft around in response to information coming in over their bulky headphones.

Brown’s vision was to have this open plan office with information displayed on huge monitors around the room and everybody in the loop, just like that old WW2 war room.

The most dominating display was a red neon sign showing the number 97.7. Brown said that was CFI’s on-time delivery performance. On-time meant the truck could be there two hours early. Not more. And never late. “And it’s not good enough,” he said.

That was probably 20 years ago that and Bruce Stockton was the maintenance director. He did the industry’s best job of keeping CFI’s all-Kenworth fleet on the ready line every day. It was an outstanding example of a team, led by a visionary leader with great people working together to achieve an outstanding performance.

But truck reliability has moved on a pace, and shipper and receiver expectations – and industry performance – has moved on too. Heartland Express has been awarded “Carrier of the Year” by FedEx Express for a 99.96% on-time performance.

“Achieving year-over-year improvement on near perfect levels, on our largest number of annual shipments with FedEx Express, is only possible through the hard work and safety of our professional drivers matched with effective collaboration between FedEx Express and our committed support teams,” said Heartland CEO Michael Gerdin. “We are extremely proud to be the FedEx Express Core Carrier of the Year for six consecutive years; this is truly an honor that speaks to the core values of Heartland Express.”

Michael Gerdin is the son of company founder Russ Gerdin who died in 2011. I was also privileged to have known him and on one occasion spent a week traveling Europe with Freightliner and a group of trucking executives that included Russ.

He oversaw the growth of Heartland Express from a company with four employees and 16 trucks in 1978 to one of the top truckload carriers in the United States. The company’s revenue had grown from $21.6 million in 1986, when it went public, to $736.3 million in 2015.

The son of a truck driver, Russ Gerdin had more than a dozen years of experience working for his father’s company and then owning or co-owning several other companies. He bought Scott’s Transportation in 1978 and renamed it Heartland Express.

Back to CFI
CFI was founded in 1951 with one tractor and two trailers. Its first year revenue was just $12,000. The company was acquired by Con-way Express in 2007 for $750 million and Glenn Brown retired to his ranch to raise prize-winning cattle. He’s now back in trucking as a director at Swift, the nation’s biggest truckload carrier. Bruce Stockton has fetched up as VP maintenance at XPO Logistics – a company that is going places and is well worth watching.

CFI is now operated as Con-way Truckload.

Heartland is still the industry’s top performer. And according to its 2015 earnings statement, it had a truly outstanding operating ratio of 84.2%.



27 comments:

  1. Fantastic data on your weblog, thank you for taking the time to proportion with us. high-quality perception you have got on this, it's quality to find a website that info so much statistics about unique artists. Gmod free

    ReplyDelete
  2. It's crucial that you set-up your blog the right way from the get go. It's what can make or break your success having a blog. Getting this wrong is likely to leave you itching your head, wondering, what in the world happened? There are several critical steps, and I'll summarize them in this article.cheap shoes in Pakistan

    ReplyDelete
  3. Creating a blog can appear difficult for many people, even though for some individuals it's an simple process. Nevertheless, a very important factor that everybody shares in common is that they are searching for ways to improve their blog and attain incre.Formal Shoes

    ReplyDelete
  4. I really got the good information after reading your blog. I am very thankful to you for posting this type of interesting article. If anyone searching Air cargo to azad Kashmir, contact us.

    ReplyDelete
  5. Thanks for sharing this informative article here. The truckload carriers are the backbone of the shipping industry. These carriers provide fast and cost-efficient services to the businesses. Get the Cheapest Shipping From USA To Australia, visit AtoZsupplyhub

    ReplyDelete
  6. This comment has been removed by the author.

    ReplyDelete
  7. In this era, Truckload carriers are the backbone of the shipping industries because it provides fast and cost-efficient service for goods forwarding. Thanks for sharing this article here. If anyone looking for the Air shipping from China to Germany, Visit chinafreight.com

    ReplyDelete
  8. Looking for the transportation services then, Group Transportation Services Cumberland offers the most affordable last minute group van transportation services in Maryland & Cumberland.

    ReplyDelete
  9. We are Carpet Cleaning Lakeland FL; we do tile cleaning, rug cleaning, air duct cleaning, water damage restoration and upholstery cleaning in Lakeland Florida. We have trucks, that are very well customized to do our daily work. Thank you.

    ReplyDelete
  10. Well you have shared information about freighted services. as we also provide >Air Freight Forwarders at affordable prices. for more info visit our website.

    ReplyDelete
  11. Send Car to Pakistan from UK
    For more information, please click here to request a call back from our cargo experts. You can also call us directly on 07513464179.

    ReplyDelete
  12. Wonderful article, which you have shared here about the trucking. Your article is very informative and I liked your way to express your views in this post. Thank you so much. Freight Forwarders from China to Canada

    ReplyDelete
  13. We provide door to door air cargo to Pakistan from Birmingham. Opt for our best freight services, for fast deliveries use air cargo whilst going economical with the best in business sea cargo services to Pakistan.

    ReplyDelete
  14. This is such a great resource that you are providing and you give it away for free. I love seeing blog that understand the value of providing a quality resource for free. Europa-Road

    ReplyDelete
  15. This is such a great resource that you are providing and you give it away for free. I love seeing blog that understand the value of providing a quality resource for free. Europa-Road

    ReplyDelete
  16. Informative post indeed, I’ve being in and out reading posts regularly. we provide Heavy Equipment Transportation at affordable prices. for more info visit our website.

    ReplyDelete
  17. The unmatched benefit that road transport offers is that it gives door to door service for all the freight deliveries. It is the only extensive system that gives transportation to the final destination without letting any other party get involved. While we compare this to a rail or air transport where you need to make a delivery to the final destinations and get into the rail or plane after completion of several security checks. Most of these transportation terminals are usually are in inaccessible areas as compared to road transport. Get to know more aboutshipping from China to UK for a range of services.

    ReplyDelete
  18. Excellent post, Your style of presentation is very impressive. I really love it. we provide Freight Companies In Miami at affordable charges. to know more visit our website.

    ReplyDelete
  19. Old Truck Removal - We Remove Unwanted Trucks and Pay Up To $10000 Cash For Trucks In Melbourne With Free Removal. We'll Buy Your Truck For Cash Today

    More info - https://www.truckswrecker.com.au/truck-removal/

    ReplyDelete
  20. True Blue Cash for Cars is a proud Australian Car Wrecking company, providing premium Unwanted Car Removal services in Brisbane.

    Visit site:- https://www.truebluecashforcars.com.au/

    Contact Us:

    Address
    16 Shoebury Street,
    Rocklea, Brisbane, QLD 4106
    Email: contact@truebluecashforcars.com.au
    Phone: 0422 994 654

    ReplyDelete
  21. I think this is an informative post and it is very useful and knowledgeable. therefore, I would like to thank you for the efforts you have made in writing this article. Europa-Road

    ReplyDelete